Baji Sport Privacy Policy – Your data is completely safe with us

Baji Sport ("we", "us", or "the Platform") is fully committed to protecting the privacy of its users. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use the baji sport website, mobile app, or any related services.

This Privacy Policy is part of our Terms & Conditions an integral part of our service. By using baji sport, you agree to the data processing practices described in this policy. If you do not agree, please refrain from using our services.

This policy is governed by international data protection standards and the guidelines of the Curacao eGaming license. We may update this policy at any time — any changes will be published on this page with a revised date.

Baji sport collects your information in a number of ways. Below is a clear breakdown of what we collect and why.

With your consent, we may also store location data (for app users only) and records of customer support communications.

Below is a detailed breakdown of the purposes for which we use the data we collect from you. Your data is never used beyond what is listed here.

• Account Management: For registration, login, password recovery, and overall account management.
• Identity Verification (KYC): To verify age and identity as required by regulatory authorities.
• Payment Processing: For processing deposits, withdrawals, and bonus payments.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Responsible gaming: To provide support to users at risk of problem gambling.
• Customer Support: To address your complaints and respond to your inquiries.
• Personalized experience: To recommend games and offers tailored to your preferences.
• Legal obligation: To generate reports as required by government or regulatory authorities.

Baji sport never sells your information. However, limited data may be shared with third parties in specific circumstances outlined below.

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive transaction data to facilitate payments.
• Game provider: Third-party game studios may access certain gaming data relevant to their games.
• IT Service Providers: Cloud hosting and cybersecurity providers may access data as necessary to deliver their services.
• Law Enforcement: We may be required to share data under a court order or other legal obligation.
• Regulatory Authority: Upon request by Curacao eGaming or another licensing authority.

For international data transfers, we ensure that the destination country has adequate data protection laws or that appropriate contractual safeguards are in place.

Baji sport uses cookies and similar tracking technologies to enhance site functionality and improve your experience. Cookies are small text files stored on your device.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preferences and layout settings.
• Analytics Cookies: Collects site usage data to help improve our services.
• Marketing cookies: Used to show relevant ads based on your interests (with consent only).

To keep your information safe, baji sport follows the highest industry security standards. Our security framework is described below.

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An added layer of security for account login.
• Data Encryption: All sensitive data at rest is encrypted using AES-256.
• Regular security audits: Regular vulnerability assessments conducted by independent third-party experts.
• Access Controls: Only authorized personnel have access to specific data.
• Data Backups: Regular backups are maintained at secure off-site locations.

We do not retain your information indefinitely. Each category of data has a defined retention period.

• Account Information: For the full duration of account activity and 5 years after closure.
• Financial Transactions: Retained for up to 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Gaming History: 3 years after account closure.
• Customer support records: 2 years after last contact.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

Once the retention period expires, your data is securely deleted or permanently anonymized so that identification is no longer possible.

You have a number of rights regarding your personal data. Contact us to exercise any of them.

Baji sport places the highest priority on protecting children and minors. Our services are strictly for individuals aged 18 and above.

• No data is collected from individuals under the age of 18.
• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor is immediately closed and all associated data is deleted.
• If you believe your child has registered an account, please contact us immediately.

For any questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us through the channels below.

If your complaint is not resolved, you have the right to escalate it to the Curacao eGaming authority.